Cerno Deal Desk
From first call to booked job.
The quote that never goes out is the job you never win. Cerno Deal Desk makes sure every call ends in a priced, professional proposal — and every proposal gets an answer.
The Owner + Tech Views
Watch every estimate go from request to won.
Example dashboard
Open pipeline, awaiting approval, sent, won — one tap into the list.
Weekly conversion — how fast requests become sent estimates, and how many convert.
Your most-quoted items & top deals this month, from your real estimates.
Approve and send from your phone — the AI drafts from your price book, you tap to send.
Example dashboard
…and your techs get a money-blind field app — they see the job, the address, and the photos to add, but never your pricing or margins. Enforced on our server, not just hidden on screen.
The Gaps We Saw
Why good jobs slip through the cracks
Quotes go out days late
Written from the truck at 9pm — if they get written at all.
Follow-up rarely happens
Sent estimates just sit in an inbox and quietly expire.
Customers ghost what they don't understand
A lump-sum number with no explanation feels like a gamble.
A Layer, Not A Replacement
Deal Desk is a worker, not another system to run.
It handles quote-to-booked and leaves your system of record alone. No migration, no per-tech seats, no rip-and-replace.
How It Works
Five steps, one clean handoff.
The call or job comes in
With CernoDesk answering, or a 30-second form your tech fills out on site.
Draft estimate is assembled from YOUR price book
Deal Desk never invents a price — every line item comes from what you already charge.
You approve from your phone
Nothing reaches a customer without you tapping approve. Edit anything before it goes out.
Customer gets a clear page
Good/better/best options, job photos, and plain-English explanations of what each part does.
They accept and pick an arrival window
Polite automatic follow-up runs on your behalf until they respond.
What Your Customer Gets
An estimate they actually enjoy reading.
Your estimate, explained.
Prepared for Maria A. · 132 Oak St.
Water pooling under the kitchen sink since Tuesday. Faucet drips even when closed.
No app, no login, no account — just a link that works on any phone.
Inside The Portal
What it looks like on your phone.
Product preview
Your estimate, explained
Prepared for Maria A. · 132 Oak St.
Guardrails
What Deal Desk will never do.
Prices come only from your price book
Deal Desk assembles — it does not invent numbers.
You approve every estimate before it goes out
No customer sees anything until you tap approve on your phone.
We never touch payments
Decisions and money stay entirely with you and your customer.
Pricing
Cerno Deal Desk plans
Simple, transparent, no per-user fees.
Deal Desk
Unlimited users - no per-quote fees
- AI drafts every estimate from YOUR price book
- You approve from your phone
- Customer page: options, photos, plain-English explanations
- Accept, book a window, automatic follow-up
- Shared job room - AI receptionist, tech, owner, customer
- Works alongside ServiceTitan, Jobber, Housecall Pro - or no software at all
Fair use 250 estimates/mo
Get startedDeal Desk Pro
Unlimited users - no per-quote fees
- Everything in Deal Desk
- Tech photo line - techs text job photos in
- Financing & maintenance plan display
- Priority support
- Shared job room - AI receptionist, tech, owner, customer
- Works alongside ServiceTitan, Jobber, Housecall Pro - or no software at all
Fair use 600 estimates/mo
Get startedFront Office Bundle
Unlimited users - no per-quote fees
- CernoDesk answers the call, Deal Desk closes the job
- Example: Growth + Deal Desk = $499/mo
- One bill, one team
- Shared job room - AI receptionist, tech, owner, customer
- Works alongside ServiceTitan, Jobber, Housecall Pro - or no software at all
Fair use 250 estimates/mo (Deal Desk plan included)
Get startedOne-time setup $299 — price book import, branding, and a rehearsal run.
Past fair use we talk about the right plan — never a surprise bill.
See it in action
Ready to send quotes that actually get answered?
Email us at info@cernoglobus.com or drop your details below — we'll walk you through a live Deal Desk in your trade.